Al and Cal Homes and Community: Mr. Buyer, Please Give Me Your Name or I Can't Show You the Home!

Mr. Buyer, Please Give Me Your Name or I Can't Show You the Home!

Mr. Buyer, Please give me your name or I can't show you the home!

This past week, I have had a couple of responses to some Internet advertisements.  While I am thrilled to receive responses to my on line efforts and want desperately to sell these homes for my Sellers, I can not jeopardize my safety or the safety of my Sellers by meeting someone without getting a bit of information first!

The email said, "I saw your home on line and would like to see it Saturday at noon."    someinitials@gmail.com3 Geneseo Circle Milford Blog

Happy to receive a request for a showing, I replied by asking them to call or to send me their number so that I  could chat with them.     All I get in response is another request for a showing.

I politely respond by asking this person to call me explaining that I can not or would not for my own personal safety meet someone without talking to them or having some personal information first.    The gal called and we are meeting to see the property.

That very day, I get a text from someone looking to see another vacant property.   I call back and ask the person to call me, etc.    Again, no info, no meeting.   This time no response.   

I am wondering if there is  a trend developing here.  With email and texting becoming the first line in communication are home Buyers forgetting that we will need some information from them before showing them homes?   Maybe.

So, Mr. Buyer, I get that you might want to remain anonymous,  but you see, in fairness to me and to my Sellers, I can not meet you with out getting some simple information from you first!

When you request an appointment to see a home, it is best to include  some personal information, like a name and number.    Without that, as much as I want to show it to you, I can not.  I can not speak for other Realtors, but I would like to have a quick conversation with you too.   Are you working with another Realtor?    Have you been pre-qualified by a lender?   You get the idea.   If you decide that the home isn't for you and you don't want to work with me, I promise, I won't hound you or give your information out to another!

So please,  get in touch with me by hook or by crook, but don't be anonymous!




Carol-Ann Palmieri

Al and Cal Realty Group

Remax Executive Realty




Comment balloon 99 commentsCarol-Ann Palmieri • October 29 2011 06:59AM


I receive requests by emiail and always tell them I need their telephone number and will call them and sometimes they do not reply.Good advice.

Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) over 7 years ago

I REQUIRE that rental prospects come through my website with the names, phone and current address.  I also have their e-mail AND once I have this information, I'll discuss showing arrangements!

Posted by Wallace S. Gibson, CPM, LandlordWhisperer (Gibson Management Group, Ltd.) over 7 years ago

Carol Ann - good post.  It's best to meet at the office first, but I agree, sometimes that is not possible. I also avoid meeting people I don't know at the listing - it just does not make sense.

Posted by Carol Zingone, Global Realtor in Jax Beach, FL - ABR, CRS, CIPS (Berkshire Hathaway Home Services Florida Network Realty) over 7 years ago

It's NEVER worth risking our personal safety over.  Good post Carol Ann...congrats on the feature.

Posted by Anita Clark, Realtor - Homes for Sale in Warner Robins GA (ColdwellBanker SSK Realtors ~ 478.960.8055) over 7 years ago

Always play it safe my friend. If someone is serious they will provide their info-whats the big mystery all about anyway-right? Have a great weekend e ciao bella!

Posted by Marco Giancola, Realtor (305)608-1922, Miami Beach Florida (Beachfront Realty) over 7 years ago

Great blog. No name no show tell them to stick it good luck

Posted by JOSH EVANS *JoshEvansHomes 516-655-5000 (Village Properties of Mineola, LLC) over 7 years ago

I like Wallace's advice.  There are just enough nuts out there to make identification a priortiy before meeting anyone in a vacant property.

Posted by Ron Marshall, Birdhouse Builder Extraordinaire (Marshall Enterprises) over 7 years ago

I do  Internet marketing, and almost all the people that want to schedule an appointment without a prior chat with you, or provide no information, are flakes...or have bad credit.

A real buyer will either pick up the phone and call you, or provide their phone number.

Yes, the "trend" is this:  desperate agents trying to create a buyer with wishful thinking, who will allow themselves to become doormats or put themselves in jeopardy.

Stick to your guns...good job.

Posted by Mike & Eve Alexander, Exclusively Representing ONLY Orlando Home Buyers (Buyers Broker of Florida ) over 7 years ago

Not only should we qualify any supposed buyer but more importantly know who they are for safety.

Posted by Gary L. Waters Broker Associate, Bucci Realty, Fifteen Years Experience in Brevard County (Bucci Realty, Inc.) over 7 years ago

Carol Ann, It is amazing when they won't give you their name, but no name, no phone meeting!

Posted by Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400, Long Island Home and Condo Specialists (The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803) over 7 years ago

Good morning, Carol Ann....congratulations on the feature.....this is a very important issue for all agents to be aware of.....there are too many vacant homes and opportunities for agents to be placed in harms way....

Posted by Barbara Todaro, Marketing Agent for The Todaro Team (RE/MAX Executive Realty ) over 7 years ago

Carol Ann, a great reminder post to all about safety and we all get these first and buyers need to understand this at all times...meeting is paramount, license, license plate # always left a t front desk...good feature!

Posted by Ginny Gorman, Homes for Sale in North Kingstown RI and beyond (RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate) over 7 years ago

Great reminder to always get some personal information and talk with someone first before meeting them anywhere. Even then, it's good to be on your guard until you develop a sense of trust and have spent enough time with them to know there's no alterior motive. Safety first, always...and anyone with common sense will understand that when you respond back in the professional manner you do requesting more information.

Posted by Charlie Dresen, Steamboat Springs, CO e-Pro (Steamboat Sotheby's International Realty) over 7 years ago

Hi Gita.   When they don't reply, they weren't serious.   Thank you.


Hi Wallace.  I'm with you!


Hi Carol.   Sometimes so much easier to meet at the property, but not with someone that won't give you any info for sure.


Hi Anita.  I totally agree!   Thank you.


Hi Marco!   Exactly!   What is the big mystery all about.  I don't get it.    Thanks!!

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Hi Josh.    It's crazy, but are agents doing that ?   


Hi Ron.    You never know what you are going to get, but it they can't make the attempt.   Red flag! 



Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Hi Mike and Eve.    Internet marketing certainly has changed the Buyers IMO and agents too for that matter.  TY


Hi Gary.   Easy to let our guard down in effort to make the Seller happy.


Hi Larry and Sheila.   I really don't understand the big deal giving a name, do you?


Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Carol Ann....I get that people want to remain anonymous but when they finally pull the triger to actually see the property, they need to come out of hiding.  Very smart of you to push back for information.  Stay safe!

Posted by Christine Smith, Exclusive Buyer Agent & Attorney, Canton, MA (Buyers Brokers Only LLC - over 7 years ago

Hi Barbara.   Thank you!     We tell our kids to watch out for this behavior on the Internet.   Do we take our own advice?   


Hi Ginny.    Those old rules we forget.     Thanks!  


Hi Charlie.  I would like to believe that common sense prevails.      Thank you!



Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Couldn't agree more.  Who knows who this person is and what their intentions are?  We won't show a home without verifying a few things up front and if the "buyer" doesn't cooperate, we move on quickly.  Good blog and congrats on the feature.  

Posted by Amanda Christiansen, Christiansen Group Realty (Christiansen Group Realty (260)704-0843) over 7 years ago

I'm showing a property that is empty in half an hour, and a call comes in where the buyer does not want to give name, phone number, email address... zip, nada. No problem. Meet them just before or after another showing so you are not alone if worried about safety. In Maine with the 4th lowest crime state ranking, where we don't lock doors, never worry about who I am meeting or personal safety. Get a taser, piggy back the showings, consider a pitbull to do your home tours if worried about hanky panky shenanigans.

Posted by Andrew Mooers | 207.532.6573, Northern Maine Real Estate-Aroostook County Broker (MOOERS REALTY) over 7 years ago

Carol Ann, there is no harm in being dsafe and a serious buyer will provide that information. A well deserved feature

Posted by Ed Silva, Central CT Real Estate Broker Serving all equally (RE/MAX Professionals, CT 203-206-0754 ) over 7 years ago

Hi Carol Ann - Not only do we need a name, but other important information as well.  We can't just show a home to anyone who is curious to see it.  Are they qualified to buy it or are they casing out the place?  I'm sure if push came to shove, we would be responsible for not verifying that they were qualified.  What? You don't even know their name? I can hear it all now and with good reason.  Not to mention all the personal safety issues mentioned above. 

Posted by Peggy Chirico, REALTOR® 860-748-8900, Hartford & Tolland County Real Estate (Prudential CT Realty) over 7 years ago

Great advice, seems like buyers think that showing a home is a must. Here lately I won't show a house without seeing at least a pre-qual letter. I would love to show off beautiful San Antonio, but a tourist guide I am not.

Posted by Raul Rodriguez, Looking out for the client's interest and not my p (Covenant Partners Realty) over 7 years ago

Only serious buyer will give their information. . .and for our safeties this must be a requirement. . 

Posted by Fernando Herboso - Broker for Maxus Realty Group, 301-246-0001 Serving Maryland, DC and Northern VA (Maxus Realty Group - Broker 301-246-0001) over 7 years ago

Better safe than sorry. You are smart to require identification prior to a meeting. I would definitely do the same. It is a strange world out there anymore!

Posted by Diane Grady (Endless Summer Realty) over 7 years ago

You need to really watch..that may have been the same person and you may have someone stalking you.  Not to seem paranoid but that has happened to an agent in my office before.  Creepy and scary!

Posted by Kay Bennett, Your Best Cookeville Area Agent! (First Realty Company) over 7 years ago

Your personal safety is at risk when someone wants to see a house without sharing information. Even then, you need to stay "Street Smart". If someone is unwilling to share information, I am unwilling to show them a house.


Posted by David Burrows, No Pressure, Just Seriously Devoted to Real Estate (Classic Realty) over 7 years ago

Congrats on your feature! 

I don't always speak with someone before showing them a property, but I do cover the basic questions: 1) Are you represented? 2) Are you pre-qualified?  My standard response, "If you are not already represented by a real estate agent, I would be happy to schedule a time to meet you at the property. "  In closing, my final line is usually, "Let me know if you would like my assistance in your search for a home."

Many of the leads I e-mail, I never hear back from again - which is fine.  If they're already represented or not serious, I don't want to waste my valuable time with them.

Posted by Tracie Cope, ReMax 360 - (Granville, Newark, Heath, Buckeye Lake & all of Central Ohio) over 7 years ago

Carol, there is definitely a trend happening.  I get the same style emails a couple times a month with no responses when asking for the same information.  You are smart to decline.  Never do anything that makes you uncomfortable.  I require clients to leave a copy of the driver's license in our file until we find them a home.  If they are using a Realtor to case a house, I want all the info available to the authorities in that event. 

Posted by Mike Cooper, GRI, Your Neighborhood Real Estate Sales Pro (Cornerstone Business Group Inc) over 7 years ago

Hi Christiansen Team.    Really and if they can not furnish a name, who knows if they would even show up.   Thank you!


Hi Andrew.    Thanks for the chuckle this am.  I think I'd be more worried about feeding that pit bull.  


Hi Ed.   Appreciate your reading.    I only want to share my time with serious folks.    Thank you.


Hi Peggy.    Interesting take on this.   I hadn't thought of it, but I'm sure you right, we would be in the hot seat!   Thank you.

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

When they contact the listing agent either they are just starting or their agent is busy.   Luckily in Maryland, we are required to give them a form which requires their name and signature before showing a home telling them who we are representing.   No signature and name - no see the house.

Posted by Yvette Chisholm, Associate Broker - Rockville, MD 301-758-9500 (Long & Foster Real Estate, Inc.) over 7 years ago

It amazes me that, with the amount of very personal information divulged during the course of purchasing the home, that people would be so reluctant to provide their name and/or phone number at the beginning of the process.

Posted by Joshua Stein, Homes For Sale - Montgomery County (Coldwell Banker Preferred - Conshohocken) over 7 years ago

The fact is they can't buy a home anonymously. Why they think they won't have to share this info is beyond me. Clearly they are not serious buyers. Refer them to your competitor :)

Posted by Bryant Tutas, Selling Florida one home at a time (Tutas Towne Realty, Inc and Garden Views Realty, LLC) over 7 years ago

I get this all the time from online showing requests and it always puts my guard up.   I hope buyers understand it make them look shady to just have as an email address and no name.   I guess they assume they might go into some spam database if they give too much info.

Posted by Coral Gundlach, Real Lives. Not Just Real Estate. (Compass) over 7 years ago

Carol-Ann, your safety should be a top priority first. Secondly, you don't know what they can buy, if you don't prequalify them first. If they won't provide you with this information, it is probably a waste of time.

Posted by Michael Setunsky, Your Commercial Real Estate Link to Northern VA over 7 years ago
They days it seems like the game is that the less you know the less they will be committed. But here's the real secret: no name, no showing.
Posted by Charita Cadenhead, Serving Jefferson and Shelby Counties (Alabama) (Keller Williams Realty) over 7 years ago

Always best to be safe.  But I'm also seeing a lot of "buyers" who want to look at homes and neighborhoods but are very nervous about committing to an agent or submitting an offer.  They look at homes anonymously on the interweb and get used to that.  The serious ones do eventually open up, but some appear too nervous to ever pull the trigger on an offer.

Posted by John Souerbry, Homes, Land & Investments (Cordon Real Estate) over 7 years ago

Well in this day and age one can only protect themselves so far....I sit in open houses and I have no knowledge of the people coming in.....Once in a while my hubby will stay with me and grade papers....  I always ask for a first name. ...  Wallace may be right about the current address...Then you can google them but what if they are lying?  I am lucky that I live in a relatively safe area (Boise).....

Posted by Debbie Holmes, Gets the job done! (Gold Key Real Estate) over 7 years ago

This is sooo important Carol Ann!  Terrific post by the way and congrats on the feature.  There is no way I am showing someone a home without some basic info and figuring out who they are...even if it's my own listing.  It's just not safe and I value my safety!

Posted by Brenda Mullen, Your San Antonio TX Real Estate Agent!! (RE/MAX Access) over 7 years ago

Good morning and good timing on this article about e-leads. I was wondering if I am the only one getting e-leads who want to see properties with only an email address? The one or 2 times I met with leads ( they did email names and phone numbers to set up a time) without talking on the phone first I get there to show my listing only to find out they want to "know how much it would be to rent the home"? Really? My listings are for sale not rent....I have had my listings scammed on Craig's List as well for rent at ridiculous amounts, less than 1/2 of what they would rent for if they were on the rental market. Have any of you had that happen?

Posted by Sharon Kowitz, Cary, NC Relocation Specialist ~ Buying or Selling (CRS-SRES-ABR-GRI-E-Pro-CREN Fonville Morisey Cary, NC) over 7 years ago

Carol Ann. Everyone above has echoed my feelings on this subject. NO Name,No Showings. If they are serious, I believe they will cooperate and give any information that you ask of them. I am beginning to see these trends myself on my websites and blogs too.

Posted by Jerry Newman, Texas REALTOR, San Antonio Military Relocation (Brown Realty, 210-789-4216, over 7 years ago

Couldn't agree more on this subject.  I also agree with others that these folks are either working with some one else, who's unavailable, or simply not serious.  Not worth the effort if they don't contact you with some information.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) over 7 years ago


A great message to never, ever, ever, jeopardize your safety for anyone that doesn't want to play by YOUR rules.

Posted by Richard Weisser, Richard Weisser Retired Real Estate Professional (Richard Weisser Realty) over 7 years ago

Be aware that many don't want to be hounded after they give their personal information. A simple request for it and the reason why with a statement saying what this is for should promote more cooperation. Then, it there is a hesitation after that, it s Bye Bye Birdie...good one Carol Ann

Posted by Richie Alan Naggar, agent & author (people first...then business Ran Right Realty ) over 7 years ago

With you all the way on this one. Unfortunately, too many "text-generation" feel it's an imposition to have to actually speak to someone. We've set up appointments based on e-mail, but always have a name and number before scheduling.

Posted by Robert & Leslie Lang (Weichert, REALTORS® - McKee Real Estate) over 7 years ago

I agree this is happening with increased frequency; especially with texting.  You can never be too safe!  Thanks for sharing.

Posted by Julie Stevenson (Coldwell Banker Hubbell Briarwood, Okemos, MI) over 7 years ago

Great post and reminder. We havde to think of our safety first and foremost always! Thanks!

Posted by Paula Smith, CDPE, CRS, SFR, Prescott Arizona (RE/MAX Mountain Properties) over 7 years ago

Hi Carol Ann. Absolutely correct. Same here. Any internet inquiries must be from a valid person with whom I can discuss in person the property and get to ask my questions. Beyond security, it's also part of qualifying the customer. I've had people before tell me that they are not interested or qualified to buy, they "just want to see it"....

Posted by Richard Bazinet /MBA, CRS, ABR, Phoenix Scottsdale. Sellers, Buyers & Relocations (West USA Realty) over 7 years ago

Carol Ann ~ Great Post! I agree, we have to keep ourselves safe. Love Bryant's comment, #33, anonymous can't buy a house.

Posted by Diane M. Phillips Realtor 443-286-4365, Specializing in Carroll Co., MD (Frankly Real Estate Inc.) over 7 years ago

No name, no show.  It's that simple.  For me safety is only one part of the whole picture.  If someone isn't ready to give up a name, I have to question how ready they are to buy a house.  I think it's usually not the best use of time.

Posted by Patricia Kennedy, Home in the Capital (RLAH Real Estate) over 7 years ago

Right on!


It's great to get leads via the internet, but like you, my policy is to confirm showing appointments by telephone.  Don't want to give me your number? That's fine, and lucky for you there are plenty of other homes on the market.


Posted by Robert Clarke over 7 years ago

Congrats on the feature Cal - it's so important to protect yourself - even at the risk of losing a potential client. I really wish our local boards and the NAR would do more to educate buyers about the risks agents take and their responsilbity in the relationship. My gosh, is any othe professional treated in this manner?

Posted by Debb Janes EcoBroker and Bernie Stea JD, REALTORS® in Clark County, WA (ViewHomes of Clark County - Nature As Neighbors) over 7 years ago

Congrats on the feature and It's so very true - Safety is first.  My thing is if you can't give me your name now what other type of information are you holding out on.  I always like to have a face to face conversation with my client and I invite them to the office and if they decide not to come, then its their loss not mine, I take a NO as a NEXT. 


Posted by Graziella Bruner, Associate Broker - Serving Wayne & Oakland County (NCS Premier Real Estate) over 7 years ago

I understand buyers fearing an over aggressive sales person, but they must understand that we have a reasonable fear of meeting a stranger in a vacant home. 

I would never expect someone to meet me if I refused to provide basic contact information and I would not meet with someone who did not understand that.

Posted by Gayle Barton, Forsyth County Real Estate, Cumming GA Homes For Sale (404) 710-0204 (BERKSHIRE HATHAWAY Georgia Properties) over 7 years ago

Carol Ann - simply put no info no showing ..... I have to agree with you 100% if a prospect is not willing to speak with you why should you be willing to spend any time or effort on their behalf.

Posted by Kathy Clulow, Trusted For Experience - Respected For Results (RE/MAX All-Stars Realty Inc. Brokerage) over 7 years ago

I agree that safety for your self and your sellers should be first. If they aren't willing to give personal information or meet at the office first, then just imagine how the loan process will be...

Posted by Amy Shair, Award Winning Agent 20+ Years (Cary Apex Durham NC Referrals - RE/MAX United - Search Durham Homes) over 7 years ago


Wow I missed this blog and it is already featured. Congrats on the feature. Yes I go through the Internet stuff of no info and frankly I will try once and then ignore. You are correct there is a trend going and for all of our safety we all have to take precautions. I also will not show without first meeting at my office and sometimes I ask for a copy of the drivers license. Excellent blog. These days I aslo tell them they have to sign a buyers rep agreement or else no show.

Posted by Robert Bob Gilbert, Your Katy TX ( West of Houston) Real Estate Expert (Berkshire Hathaway HomeServices Anderson Properties) over 7 years ago

Hi Carol Ann,

The market we're in has produced all sorts of things like this.  People want information and they know that there are tons of agents out there that are willing to provide what they want.  Resist!  Tell them that you want their pre-qual letter before you begin and meet them at your office to get it.

Posted by Robert and Lisa Hammerstein -201-315-8618, Bergen County NJ Real Estate (Keller Williams Valley Realty) over 7 years ago

Sometimes you just have to get direct. In 1989, at least I think it was 1989 the years are going by too fast, 9 agents were murdered and the number of rapes, and hold-ups of agents was very high in the S.F. Bay Area. So we started a more formal safety program in our office.

At first we tried to be nice and low key about it, but later with some prospects we just stated are you a thief, robber, rapist or murderer? Answer, of course not and I resent that question. Well, can you tell me how we would know if your not, we are not pyshic and because these kinds of people are showing up with greater frequency now days we have no way of knowing and so we have adopted policies to keep our customers and ourselves safe, and someone being secretive is not a good sign. So of course, you can understand the need for that can't you?

The old saying better safe than sorry really should be adopted here.

Posted by Brian Park over 7 years ago

Some people go in to any situation thinking you are out to get them. When really, you just want to help!

Posted by Aaron Seekford, Ranked Top 1% Nationwide 703-836-6116 (Arlington Realty, Inc.) over 7 years ago

Hi Christine.  I'm sure you see this more being an exclusive Buyers Agent!


Hi Raul.  Sometimes I feel like a tour guide even when I have all the info I want.  LOL.   


Hi Fernando.   We all want to get the job done and it can be easy to let guard down.     


Hi Diane.  It sure is a brave new world out there!


Hi Kay.     I did get the first inquiry to call me the  second was a no go.    Just wondering why one would go to the effort and not finish up.   


Hi David.   I am so with you on this!


Hi Tracie.    I would guess that is what bothers me more.  It is the realization that some don't value us our time or services!


Thank you all for reading and commenting.   I hope you have a great day!

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Hi Mike.   That's a great point and one we should consider.


Hi Yvette.   We have a similar form and we are to present it at the first personal meeting.    That could be at the property.    It does make it easier, but I would like the info before I go.   


Hi Joshua.   Right?   I don't get it either.


Hi Coral.  You are probably right.


Hi Michael.    Exactly.   Why waste every ones time.


Thank you all for stopping by and jumping in!   Appreciate it.   


Hi Bryant.   I like that idea!

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Hi Charita.  I think you hit the nail on the head.   It's the old commitment thing!


Hi John.  I agree.   Not serious, just window shopping.


Hi Debbie.   I do agree.   They can say they are Bill Smite and you would be none the wiser.  But those bells wouldn't be going off as loud in your head!

Hi Brenda.    Yes!   BTW, Love the profile pic!


Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

I have gotten text messages and emails like that and I ALWAYS ask to talk to them before our meeting at the property.  I have probably lost some business form them not wanting to provide that information but at the same time I may have stopped a bad thing that was planned.  I had one guy actually call me and want me to show him a house in a part of town I will not go to at night.  He worked till 11p and wanted me to show it to him at midnight.... um, no. I told him we ccould meet in the morning but I needed his name and proof of ability to buy.  He basically said screw you and hung up.  He never called me again.

Posted by Steve Warrene, Pittsburgh Real Estate Investment Specialists (Your Town Realty) over 7 years ago

Hi Carol,  Trust your gut first.  With so much online communication and wanting to remain anonymous it just makes sense that we need to get the basic info first !

Posted by Bill Gillhespy, Fort Myers Beach Realtor, Fort Myers Beach Agent - Homes & Condos (16 Sunview Blvd) over 7 years ago

When it's more difficult to get into a rental property to view, without having an application completed and handed in to the property manager, I always wonder why lisitng agents even bother.  Not only is there personal safety, but the safety of the occupants (if owner occupied). "Casing the joint" hmmmm . . . easy to figure out if they have dogs, kids that might be in school during the day -- most breakins happen during the day.  If they were represented by their OWN buyers agent, you wouldn't be writing this post.

Posted by Carla Muss-Jacobs, RETIRED (RETIRED / State License is Inactive) over 7 years ago


Safety comes first. We all want to get the house sold or get another client but some leads are too fishy and needs more careful research about the person before meeting. I have gotten several like those wanting to see million dollar homes.

Posted by Mike Yeo (3:16 team REALTY) over 7 years ago

Hi Carol Ann. It's ridiculous that a serious buyer (or even a normal person) would have a problem identifying themselves... Therefore anyone that does wish to stay anonymous is playing a game and needs to be avoided. While it is certainly a personal safety problem, it is also an issue of safety and respect for the sellers.

Posted by Bruce Kunz, REALTOR®, Brick & Howell NJ Homes for Sale (C21 Solid Gold Realty, Brick, NJ, 732-920-2100) over 7 years ago

I agree, always good to know who you are dealing with. If they will not give you there name they are most likely not a serious buyer.

Posted by James Loftis, ( over 7 years ago

Carol Ann, I agree with many responses above.  Serious buyers have no problems giving a little to get a little.  Like you, I do not rush out to show properties to people without covering the basics,

Posted by Lisa Dunham, Associate Broker, Alexandria Virginia Real Estate over 7 years ago


We all understand a lot of people desire to remain anonymous but not when they want to actually look at a property.  Not safe.


Posted by Faye Y. Taylor, Homes for Sale Floresville, La Vernia & San Antoni (StepStone Realty, LLC ) over 7 years ago

I also noticed this with Open Houses.  I never used to require visitors to sign until recently when a friend of mine (another realtor) reminded me that we are not sitting there on a Sunday for nothing.  In addition, we have a responsibility to the seller that we at least attept to obtain the names of people entering their home.  Ever since then, I insist that people sign in or they don't get to come in at all.

Posted by Bob Zorechak - ABR, GRI, e-PRO, Sells Homes in Morris/Somerset/Hunterdon Cos., NJ (Keller Williams Realty Metropolitan) over 7 years ago

Sadly there are also a lot of scammers out there. Often I get emails about this property or that one, but many of them are either generated by a program or are clearly from someone who is not truly interested in the property. Sometimes, I get the same exact message 3 times on the same day for the same property. I have no time for people playing games, even if they might be non-violent ones. All of my ads have my phone number on them and a truly interested person will call if I mistakenly misread a message. Better safe than sorry.

Posted by John Elwell, You Deserve a Full-Time Agent, Not Reduced Results (CENTURY 21 Bill Nye Realty, Inc.) over 7 years ago

Yes, it is very common today. E-mail or better phone call with "unknown" number.

I always say:" Great, I am with the customer right now, may I call you back at "this" number"?!"

I do meet buyers at our office first. No matter what and how angree they can be asking to meet at the property - the answer allways same:" I will meet you at our office and we go from there".


Posted by Evelina Tsigelnitskaya, 305-931-6931 (SIB Realty) over 7 years ago

Carol Ann,  it is just common sense to get contact information. I usually diffuse the situation by telling the buyer, "You would want me to get this information if I were showing your home, right?" That usually does the trick.

Posted by Tammie White, Broker, Franklin TN Homes for Sale (Franklin Homes Realty LLC) over 7 years ago

Good for you.  First, it's always better to be safe than sorry.  Second, they should show some courtesy since you are spending your time trying to help them.

Posted by Women of Westchester Working Together, Women helping Women get ahead (Women of Westchester Working Together) over 7 years ago

No name, and no pre-qualification and agreement that they are working with us -- well no showing -- perhaps there will be other agents who will show with sketchy info or no info from them -- and more power to them --- be safe.

Posted by Bob & Carolin Benjamin, East Phoenix Arizona Homes (Benjamin Realty LLC) over 7 years ago

Hi Sharon.   Funny you should ask.   Just got a call from out of state needing help trying to understand my listings for a hundred dollars.    LOL.


Hi Jerry.    I seem to be getting more and more of these.  


Hi Gabe.    Exactly.   I don't mind going the extra mile, but don't want to be run around.   


Hi Richard.  Perfectly said.   It is our business after all and we need to remember that!


Hi Richie.   I don't like to be hounded so if I put my reasonable man hat on, I can understand the hesitation.   Still..


Hi Robert and Leslie.   That's the way it should be. 

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Hi Julie.    Texting and email seem to be the preferred method of communication these days for sure.


Hi Paula.   Absolutely!


Hi Richard.   That just drives me crazy.    Our time is valuable too!


Hi Diane.   Thank you.   I love that comment too!


Hi Patricia.    Yes.   Safety is not the only reason.   The waste of time would be a shame.

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

I think this is becoming the new norm more and more as our clients use technology more.  The best thing to do is to arm ourselves with the right scripts so that we can qualify the prospects and still make the appointments.

Posted by Tamara Inzunza, Close-In Alexandria and Arlington Living (RE/MAX Executives) over 7 years ago

Hi Robert.   I do like to have that person to person talk.


Hi Debb.   Exactly.   I wish the local boards would do the same.  Unfortunately we may have been be our own worst enemies.  


Hi Grazeilla.   I am so with you.


Hi Gayle.    I think in our efforts to be accommodating people may have taken  it to an extreme.


Hi Kathy.    It is so nice to see that others agree.



Hi Amy.    Hadn't thought of that! lol


Hi Bob Gilbert!    Thank you!  I know I should, but I don't always meet folks at the office.  Sometimes you just get that feeling that makes you go hmmmmm though....


Hi Robert and Lisa.     You are right, we need to resist the temptation to just jump in and get that upfront work done first.


Hi Brian.   That is something that we shouldn't let slip our minds.  EVER.


Hi Aaron.   That's pretty sad isn't it; that they think we are out to get them that is.   

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Right, you are just supposed to meet a stranger you know nothing about (uncooperative as well) all alone somewhere. Sign me up. 

Posted by J. Philip Faranda, Broker-Owner (J. Philip Faranda (J. Philip R.E. LLC) Westchester County NY) over 7 years ago

Hi Steve.   Can you even imagine asking someone to do that???   Just crazy.


Hi Bill.   With you all  the way on that!


Hi Carla.    And you have to wonder about that don't you?


Hi Mike.   I wonder if I would be tempted to act another way if it was a million dollar home.   I hope not!


Hi Bruce.    We have become so afraid to give out information that sometimes it flies in the face of common sense.

Hi James.   I believe that is the case.. or they have an agent already.


Hi Lisa.  I wonder if we are the minority or majority.


Hi Faye.    Exactly.


Hi Bob.   Open houses present another scenario.   If they don't sign in, I am immediately suspect of something.


Hi John.   I've been getting a lot of those crazy ones too as have many in my office.   




Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Hi Evelina.    Very diplomatic and a nice way to handle the requests!


Hi Tammie.   Another good way to handle these.   Thank you.


Hi Women of Westchester.   Thank you!


Hi Benjamin Realty.    With you all the way.

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

I have had my listings scammed on Craig's List as well for rent at ridiculous amounts, less than 1/2 of what they would rent for if they were on the rental market. Have any of you had that happen?

It's a fairly big thing in my area. I understand that these people hijack your listings and insert their contact information, then get first and last month's rent plus a deposit...and disappear. The reason the make the rents seem like such bargains is to attract gullible sorts who think they are getting a Real Deal on a fancy house, paying only half the normal rent.

Posted by Sonsie Conroy, Energetic, Enthusiastic, Knowledgeable Realtor (I serve buyers and sellers everywhere in San Luis Obispo County) over 7 years ago

No name.  No number.  No show!  If the buyer is really interested, they need to understand we re not wasting our time or jepordizing our safety to show property.  Excellent post.

Posted by Kay Van Kampen, Realtor®, Springfield Mo Real Estate (RE/MAX Broker, RE/MAX) over 7 years ago

Carol-Ann - It seems to me that a name is the least we should expect when going out to show a client property.

Posted by Christine Donovan, Broker/Attorney 714-319-9751 DRE01267479 - Costa M (Donovan Blatt Realty) over 7 years ago

You most certainly need a name, and you definitely need to talk so someone before heading over to meet them.  Stick to your standards.  And yes, there is a lot of this flakiness going around in different forms.

Posted by Jane Peters, Los Angeles real estate concierge services (Home Jane Realty) over 7 years ago

Many buyers do want to remain anonymous for as long as they can.  What they don't understand is the danger faced by the agent.  Safety must come first though.

Posted by Rodney Mason, AL, FL, GA, SC, & TN (Angel Oak Home Loans) over 7 years ago

Hi Tamara.  A brave new world ever changing and we have to change with it I guess.  


Hi J. Philip.    We tell our kids not to do this.    We should listen to our own advice! 

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago

Carol Ann:

Buyer have no knowledge about what we do.  They think that all they have to do is ask to see a house and we are there immediately.  I do believe a little education is necessary so they don't think we will put them on list and bombard them with our advertising.  Simply explaining your safety concerns, asking if they are represented by another Realtor, and whether they have been preapproved will help them to know why we need more information. 

Posted by Evelyn Kennedy, Alameda, Real Estate, Alameda, CA (Alain Pinel Realtors) over 7 years ago

Hello Carol-Ann; This in a non-debatable concern - exactly for the reasons you noted; as some comments above, this should be a standard requirement and like you, I like the short conversation as well.  Thanks for sharing this great post on AR.

Posted by Ruby Lee Sweeting, Your Bahamas Agent for Relocations & Second Homes (Darville Wong Associates Realty Bahamas) over 7 years ago

I will meet buyers in my office to go over the disclosures and listings, if I don't know them, but I don't go anywhere with them until they have signed a buyer-broker contract and been pre-approved by a lender I know and trust.  In other words, someone has verified they are whomever they say they are.  Showing property to anonymous people is a tragedy waiting to happen.

Posted by Margaret Woda, Maryland Real Estate & Military Relocation (Long & Foster Real Estate, Inc.) over 7 years ago

Meeting new buyer is one tough task especially if you have no information about them at all. Be cautious at all times andremember that safety is first.

Posted by Loreena and Michael Yeo, Real Estate Agents (3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co.) over 7 years ago

Hi Carol,

Great job!

We need to pre-qualify a buyer and ask basic questios for our own safety before viewing houses.

Keep up the good work!

Posted by HGNL Digital Marketing Agency, We are a full service real estate marketing agency over 7 years ago

It is a huge personal safety issue!!!  Good for you, never go to a vacant home to meet anyone anonymous!!

Posted by Mary Macy, Top Agents Atlanta Metro (Top Agents Atlanta Metro) over 7 years ago

Customers are concered about their privacy. They also seem to think that they don't need a Realtor working for them . . .  that they can find a home on their own, so they don't want you following up with them.

Posted by Donald Reich (Prudential Centennial) over 7 years ago

Terrific post Cal, congrats on the feature.  Absolutely safety first so stick with your rules when it comes to meeting anyone outside the office.

Posted by Al Raymondi, Ormond By The Sea Florida - Home and Condo Sales (Ocean View Realty Group in Ormond By The Sea Florida) over 7 years ago

Thank you all for contributing to  my post.  

I appreciate each and every comment!!!    Hoping that you all have a very good day.   Heat and Internet back on this am so it should be a good one here!    Here is hoping that it gets restored to the rest of the community pronto!     Thank you!

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 7 years ago