Al and Cal Homes and Community: It is Not always What You Know But Who You Know To Call

It is Not always What You Know But Who You Know To Call

It is Not always What You Know BUT who You Know To Call

All great Realtors have (haha, I was going to say briefcase, but that is so passe), a smart phone full of professionals that they can call on when need be.

I have come to realize how much my life is made easier by the professionals that I know and rely on, and I do believe my clients expect me to have that pocket full of reliable resources as well.    In fact they count on it.    There isn't a week that goes by that someone will ask me "who I would use" for something or other. Palmieri Mechanical Services, Heating and AC, Wrentham MA

As most folks know, in the past week we have seen some of the more frigid temps than we have seen in years.     As I was about to perform a final walk through with a buyer client, I realized that the inside of the house was colder than it was outside!     After just a step in the door, I saw water on the kitchen counter.    Not good.   The water was running in the kitchen faucet and also in the kitchens on the 2 upper floors.  ( a three family home)    We clearly had a plumbing leak from the water running on the second floor.   But was that all?

The oil tank was empty and the seller said that it was just out of heat for a couple of hours.   Being as cold as it was the antenna was raised. The oil guys were out straight so he was going to throw some diesel in the tanks just to get it going.  The buyer was concerned about using diesel vs home heating oil.   

A call to my go to heating guy was answered right away.     I asked him a few questions.    "Get that heat on right away.   You are going to have issues."     With that being said, we got the furnaces running and after 15 or 20 minutes pop, and then a gushing sound.   Something similar to Niagara Falls.   

The other agent also swung into action and called some of her go to folks.    With the weather being so cold, all these guys were out straight but came through for us.     With our contacts we were able to resolve what could have been a pretty terrible situation for all.    The problems were rectified and we were off to a delayed closing, but a closing just the same.   

The moral of the story is that sometimes,

It is not what you know, but who you know to call.    


Thanks to

Palmieri Mechanical Services  (508) 958-0523

Manny's Oil    (401) 723-9089

Germain Plumbing   (508) 223-3733




Are you looking to buy or sell a home in the Franklin MA area or vicinity?     Put our 25 years of experience to work for you!






Carol-Ann Palmieri

Al and Cal Realty Group

Remax Executive Realty




Comment balloon 12 commentsCarol-Ann Palmieri • January 29 2013 04:06AM


How true this is, great post and keep up the good work and good luck in 2013,  E

Posted by Ed & Tracy Oliva, The Oliva Team Arizona Agents (West USA Realty - Arizona) over 6 years ago

You are so right Carol many "disasters" have been averted because a Realtor says "I know a guy".

Posted by Anita Clark, Realtor - Homes for Sale in Warner Robins GA (ColdwellBanker SSK Realtors ~ 478.960.8055) over 6 years ago

Are you kidding Carol Ann...just delayed...this sounds like a real catastrophe for any buyer!  Oh yes, pipes burst when they are frozen...what a stupid seller...glad you made it through!!

Posted by Ginny Gorman, Homes for Sale in North Kingstown RI and beyond (RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate) over 6 years ago

We would certainly be lost without those folks that can fix things for us Cal, many a deal has been saved by calling in the pros to get something working properly.

Posted by Al Raymondi, Ormond By The Sea Florida - Home and Condo Sales (Ocean View Realty Group in Ormond By The Sea Florida) over 6 years ago

Good morning, Carol Ann.... yes, it's who you know who can fix the problem before it becomes a huge issue.... good plug for Richie....

Posted by Barbara Todaro, Marketing Agent for The Todaro Team (RE/MAX Executive Realty ) over 6 years ago

Who you know is a lot of the reason many people hire us.  Having a contact list full of folks that can come to the rescue or provide service at a decent cost is a must for any successful agent!  Love the Palmieri Heat and Cool Truck...nice..

oh and click

Posted by Brenda Mullen, Your San Antonio TX Real Estate Agent!! (RE/MAX Access) over 6 years ago

Hi, Carol Ann...that was a when you feel a huge amount of gratitude for those who come through for you! What was the seller or their agent thinking not making sure the heat was on!! Thank G-d you caught it before the closing and not after!

Posted by Nina Rogoff, Sells Real Estate! (RE/MAX Executive Realty) over 6 years ago

Knowing the right person to call is so important in many situations including knowing the right Realtor to call in Franklin MA, Carol Ann Palmeri.

Posted by Debbie Reynolds, Your Dedicated Clarksville TN Real Estate Agent (Platinum Properties) over 6 years ago


Yes you are so correct about knowing who to call especially in the Real Estate business. We ahve the issue of many folks to call but very few know what they are doing and are very unreliable

Posted by Robert Bob Gilbert, Your Katy TX ( West of Houston) Real Estate Expert (Berkshire Hathaway HomeServices Anderson Properties) over 6 years ago

Carol Ann, There is noting like a cold unheated house in the winter up North!  Glad to hear you know a few guys.  Have a great rest of the week!

Posted by Christine OShea (Christine E O'Shea Real Estate Broker) over 6 years ago

Hi.  Thanks all.   It was an interesting day.    Appreciate your comments and thank you for reading!

Posted by Carol-Ann Palmieri, "Cal" the Real Estate Gal (RE/MAX Executive Realty, Al and Cal Realty Group) over 6 years ago

Cal, oh my!  That sounds like why we're worth all the money we earn at the settlement table!

Posted by Patricia Kennedy, Home in the Capital (RLAH Real Estate) over 6 years ago